Politique d’expédition

1. Order Processing Time

• We process orders within two business days, excluding weekends and holidays.
• We process pre-ordered items within 2-3 business days after stock arrives.

1. Order Confirmation

• Once you place your order, you will receive an email confirmation with your order details.
• If you do not receive a confirmation email, please check your spam folder or contact us for assistance.

1. Order Changes and Assistance

• For any assistance with your order, contact us immediately at info@bywardcentre.com.
• We cannot change orders after they have shipped.

1. Address Accuracy

• Please double-check your shipping address before submitting your order.
• We are not responsible for delivery issues caused by incorrect addresses provided by the customer.
• If an order is returned due to an incorrect address, we will refund the order amount minus the shipping fee. You will need to place a new order with the correct address.

1. Shipping Carrier Delays

• We are not responsible for shipping carrier delays.

1. International Orders

• Orders shipped to the United States require the customer to pay tariffs. Please review your order carefully before purchasing, as returns and exchanges are not allowed under the current evolving tariff policy. 
• Orders shipped outside North America may be subject to import duties or customs fees not included in our shipping rates. Customs authorities set these charges, and the customer is responsible for them.